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National Express Benefits Coordinator in Lisle, Illinois



Safety, Customers, People, Community & Excellence

A leading provider of student transportation, National Express LLC (NELLC) is the North American subsidiary of National Express Group, one of the premier transportation firms in the United Kingdom. NELLC operates 250 branches in North America, employs 30,000 individuals and has revenues of $1.2B. National Express consists of Durham School Services, Septran, Petermann Bus, The Provider, Safeway, Smith Bus and TransExpress in the Unites States and Stock Transportation in Canada. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking a Benefits Coordinator to work from our corporate headquarters in Lisle, IL .

Position Responsibilities Include:

  • Pay and track all benefits invoices and process funding requests for retirement plans and Flexible Spending Accounts (FSA)

  • Prepare and review monthly invoice reconciliations to ensure accuracy

  • Partner with accounting and finance to ensure accuracy in accruals and budgeting

  • Administer company sponsored retirement plans, including processing 401(k) distribution requests, deduction changes, hardship monitoring and assist with annual audits and 5500 filings

  • Provide tier one customer service support to internal and external customers via inbound calls and emails

  • Assist with filing employee benefit paperwork and create employee folders

  • Assist with Benefits enrollment data entry and other projects as needed



  • High School graduate or equivalent

  • Bachelor’s Degree from an accredited college or university preferred

  • 1 to 3 years of business accounting experience

  • 1 to 3 years of experience performing data entry into HRIS systems preferred

  • 1 to 3 years of experience in a Benefit related role, preferably with both US and Canadian Benefits

  • Strong working knowledge of Microsoft Office Software (Word, Excel, Outlook, Access and Power Point); experience using Oracle preferred

  • Knowledge of basic office equipment

  • Experience providing support to internal and external customers

  • Knowledge of federal and state benefit plan regulations such as COBRA, FMLA, ERIS, and HIPPA

  • Ability to follow complex oral and written instructions

  • Ability to make routine decisions in accordance with departmental policies and procedures

  • High level of confidentiality, accuracy, and customer service

  • Ability to develop and maintain effective working relationships with a variety of customers, both internal and external

  • Ability to multi-task, prioritize and meet daily, weekly, and monthly deadlines

  • Excellent organizational and time management skills, with strong attention to detail

  • Excellent verbal and written communication skills

  • Strong analytical/problem solving skillsNational Express LLC is an Equal Opportunity Employer.

Job: Human Resources

Primary Location: United States-Illinois-Lisle-US Headoffice

Work Locations US Headoffice (1002_US Headoffice)2601 Navistar DriveLisle, 60532

Organization United States Bus

Schedule Full-time

Employee Status Regular

Job Level Individual Contributor

Job Shift Day Job

Travel No

Req ID: 191896