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National Express Executive Assistant in Lisle, Illinois


Safety, Customers, People, Community & Excellence

A leading provider of transportation, National Express LLC (NELLC) is the North American subsidiary of National Express Group, one of the premier transportation firms in the United Kingdom. NELLC operates 250 branches in North America, employs 30,000 individuals and has revenues of $1.6B. National Express consists of Durham School Services, Septran, Petermann Bus, The Provider, Safeway, Smith Bus and TransExpress in the Unites States and Stock Transportation in Canada. As a leader in transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking an Executive Assistant to work from our corporate headquarters in Lisle, IL .

National Express LLC has an opening for a dynamic, detail-oriented, and technically skilled Executive Assistant to support our Chief Executive Officer, Student Transportation . Using your strong knowledge of administrative practices, organizational procedures and information technology along with your ability to build/maintain positive working relationships, you will provide senior level administrative and organizational support.


  • Maintain exceptionally complex and demanding calendar of meetings and appointments; manage recurring meetings and handle meeting logistics. Make independent decisions within established guidelines to provide support with planning, organizing, and scheduling various events

  • Arrange complex and detailed domestic and international travel arrangements, itineraries, and agendas in multiple time zones; compile documents for travel-related meetings; react quickly and efficiently to last-minute changes to travel schedule

  • Prepare meeting agendas and briefings, maintain meeting notes and arrange for implementation of action items

  • Develop complex spreadsheets and PowerPoint presentations for meetings, conferences and special projects

  • Develop familiarity and trust with employees, customers, and parent company executives

  • Research and prioritize all requests, factoring in time sensitivity and confidentiality; make adjustments to as needed

  • Alleviate CEO of routine administrative details, including review of incoming correspondence, compilation of data report, presentation preparation, expense report completion, and workflow scheduling and monitoring

  • Manage and process all expense reports and ensure reports are done in a timely manner

  • Assist the Executive Office with special projects, inquiries and research

  • Act as liaison with organization

  • Other duties as assigned to meet business needs


  • Bachelor’s degree strongly preferred

  • 7-10 years of relevant experience at this level, with increasing responsibility, complexity, and initiative

  • High proficiency in MS Office products (Outlook, Word, Excel, PowerPoint) and ability to use complex features

  • Excellent verbal, written, and interpersonal skills; ability to communicate and interact positively and professionally with all levels of individuals, both internal and external

  • Strong work ethic with the ability to communicate and provide support after-hours or on weekends due to global nature of our business

  • Superior customer service; strong attention to detail with focus on quality and accuracy

  • Strong prioritization, organizational, and follow-up skills; able to manage changing priorities and deliverables, coordinate work flow, and manage multiple tasks, projects, and deadlines

  • Excellent problem solving skills; ability to proactively consider requests/needs and respond promptly and thoughtfully

  • Self-directed and flexible; able to handle high-stress situations with calm competence; comfortable working in a fast-paced environment and able to exhibit sound judgment and decisiveness

  • Ability to maintain confidentiality and work with sensitive information imperative

  • Must have ability to do some travel domestically and possibly internationally

Job: Administrative Services

Primary Location: United States-Illinois-Lisle-US Headoffice

Work Locations US Headoffice (1002_US Headoffice)2601 Navistar DriveLisle, 60532

Organization United States Bus

Schedule Full-time

Employee Status Regular

Job Level Individual Contributor

Job Shift Day Job

Travel No

Req ID: 201654