National Express Jobs

Job Information

National Express General Manager Transit in Lisle, Illinois

Description

Global, Local, Total

National Express Transit (NEXT) is a rapidly growing provider of transit, paratransit, and shuttle services for transit authorities, municipalities and other clients across the country. NEXT is the US-based public transportation division of UK-based National Express Group, providers of nearly one billion safe journeys each year. National Express Transit is currently recruiting for industry professionals for several management opportunities, including General Managers , for proposed businesses for large transit, paratransit and shuttle services in the following areas; California, Washington, DC, New York, Illinois and Texas .

Responsibilities:

  • Delivers overall performance and results for the CSC.

  • Collaborates with company leaders to understand overall business goals and creates a CSC operating plan to support these objectives.

  • Ensures the CSC is a “customer-centric” team that is focused on building strong and effective partnerships

  • Develops CSC plans and priorities to address resource and operational challenges as guided by the Regional Manager and company standard operating procedures and policies.

  • Communicates company values, strategies and objectives in an effort to share information and while encouraging feedback and input.

  • Review budgets and develop the annual operating plan business review.

  • Develop short and long-range business plans to increase incremental business, revenues and margins.

  • Directs, coaches and develops CSC staff including Operations Manager, Dispatcher, Office Administrator, Operators, Maintenance, and Safety Manager to obtain the required skills and abilities to act independently in their job assignments.

  • Builds company image by collaborating with customers, government, community organizations, and employees while demonstrating strong and ethical business practices.

  • Creates a culture of safety while providing a high quality of service.

  • Identifies key safety issues affecting the safety of passengers and employees and takes corrective action to resolve these concerns

  • Meets regularly with customers to review service quality and performance.

  • Enhances and builds on current customer relationships to ensure customer retention.

Company name is: National Express Transit

Qualifications

  • Bachelor’s degree in business administration, management or related field or 5 years of comparable experience;

  • At least 3 years of supervisory experience with some knowledge of P&L

  • Proven ability to meet service delivery expectations including customer and safety

  • Knowledge of the companies, service promise, services, capabilities, policies, procedures and practices to effectively manage CSC personnel.

  • Knowledge of customer service best practices to build strong customer relationships

  • Knowledge of contract administration principles and practices to develop contractual agreements and/or Requests for Proposal documents.

  • Knowledge of leadership and management practices and techniques.

National Express LLC is an Equal Opportunity Employer.

For more information please visit our Company website at www.nellc.com at http://www.nellc.com/ .

Key Words : Transportation Manager, Manager of Transportation, Transportation Manager, Transit Manager, Location Manager, Contract Manager, Assistant Transportation Director, Transportation Director, Transportation Director, Bus, Buses, Coaches, Passenger, Charter, Transportation, Transit, Para transit, Special Needs Transportation, Logistics, Operations, Transport, Route, CMF 88, 88M, 88N,

Company name is: National Express Transit

88Z

Job: Operations Field

Primary Location: United States-Illinois-Lisle-US Headoffice

Other Locations: United States-California, United States-New York, United States-Texas, United States-Illinois, United States-Florida, United States-Maryland

Organization Transit

Schedule Full-time

Employee Status Regular

Job Level Manager

Job Shift Day Job

Travel No

Req ID: 182069

DirectEmployers