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National Express Charter Coordinator in Markham, Ontario


Getting students to school safely, on time and ready to learn.

Stock Transportation has decades of experience in providing safe and reliable transportation to students across Canada. Stock is also part of a much larger family along with Durham School Services, Petermann, Septran, The Provider, TransExpress, Safeway and Smith Bus, who come together as National Express LLC (NELLC) . NELLC is one of the leading transportation companies in North America, operating 250 branches and employing 30,000 individuals. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking a temporary Charter Coordinator (Field Trip Coordinator) to cover a maternity leave until October 2019.for our Customer Service Centre (CSC) in Markham


  • Take field trip or Charter business orders through the electronic mail system or over the phone

  • Provide accurate pricing information to customers

  • Enter and record trips into company’s proprietary data base system

  • Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers

  • Generate trip reports as needed for CSC management or others

  • Communicate with customers, invoice trips and track payments

  • Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips

  • Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.

  • Encourage compliance with company policies and procedures

  • Perform various administrative tasks


  • High school Diploma or equivalent required; completion of college level courses preferred

  • 3-5 years’ experience in customer service environment required

  • Strong customer service skills required

  • Solid data entry skills required

  • Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc

  • One or more years of driving experience on field trips preferred

  • Ability to acquire CDL and perform as a cover driver

  • Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.

  • Highly organized and able to work with minimal supervision

Stock Transportation is an Equal Opportunity Employer

For more information please visit at or at

Key Words : Charter Coordinator, Field Trip Coordinator, Transportation Coordinator, Trip Scheduler, Trip Planner, Scheduler, Field Trip, Field Trips, Charter, Charters, Bus, Buses, School Bus, School Buses, Charter Bus, Charter Buses, Pupil, Student, Students, Passenger, Passengers, Logistics, Transportation, Special Needs Transportation

Job: Operations Field

Primary Location: Canada-Ontario-Markham-CA Area Office Markham

Work Locations CA Area Office Markham (1001_CA Area Office Markham)60 Columbia WaySuite 205Markham, L3R 0C9

Organization Canada Bus

Schedule Seasonal

Employee Status Regular

Job Level Individual Contributor

Job Shift Day Job

Travel No

Req ID: 191810