Careers in Operations

National Express now offers on demand pay!
 On demand pay allows you to access your earned wages before your pay date. Employees have two on demand pay options: Wisely® Earned Wage Access or DailyPay. Ask us for more details.

Join our Operations Team

At National Express LLC (NELLC) our operations employees are at the front line of our business. Successful candidates will provide exceptional customer service and always demonstrate safe behaviors.

Our mission is to provide safe, reliable and on-time transportation services to our students and passengers every day. We fulfill our mission by focusing on our five core values: Safety, Customers, People, Community and Excellence. If you are interested in joining a values-based organization in a growing industry, apply today.

With opportunities across the United States and Canada, we have a wide variety of roles available at over 250 customer service center locations (CSCs), from entry-level staff positions to local leadership roles. If you are passionate about people and transporting passengers safely, then consider a career at NELLC.

Who we are

National Express LLC (NELLC) operates across North America in 35 states and three provinces, and is made up of three divisions: School, Transit, and Shuttle. Each division has a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at

Find a job by location

Learn about our NELLC Text Alerts Program

For our NELLC Text Alerts 
All you have to do is text "EXPRESS" to 63552. Message frequency varies, message and data rates may apply, and you can always text HELP for help & STOP to cancel. When you opt-in to the service, we will send you an SMS message to confirm your signup.
National Express is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. National Express is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR Compliance at or call 630-821-5354.