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National Express Assistant Safety Manager in White Plains, New York

Description

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.

Responsibilities:

  • Provide a safe and secure public transportation system for all customers utilizing the service.

  • Supervise and direct the daily operational activities of Drivers, Window Dispatchers and Safety Driver Support; make spontaneous decisions; communicate via two-way radio, telephone, fax and writings.

  • Ensure safety performance metric and goals are met.

  • Ensure safety/road supervision is providing adequate support to the operators, and file all paperwork in a timely manner.

  • Support the location safety initiatives and help foster the building of our safety culture.

  • Mandated reporter of company and MBTA-defined safety and training processes and systems.

  • Determine driver fit-for-duty and uniform compliance.

  • Review monthly KPI results (vehicle accident and work-related injury performance) determining why variances occur and identify preventative measures in response to each variance.

  • Develop and implement safety communication and training programs.

  • Attend and present at monthly safety meetings, start-up meetings and monthly safety committee meetings.

  • Finalize investigations of Injuries and Accidents and report in a timely manner.

  • Administer Safety programs including coaching, counseling and disciplining of drivers as required.

  • Review road inspections to ensure drivers are performing assigned duties correctly and safely and that all job specifications are met.

  • Assist in Operations to ensure on-time driver pull-out.

  • Troubleshoot in-vehicle technology and equipment issues.

  • Monitor service through visual checks and other means as available.

  • Review all new hire training and certifications and make recommendations as appropriate.

  • Maintain accurate records in order to recall details of events.

  • Demonstrate ability to communicate effectively, orally, and in writing with all levels of personnel.

  • Ensure all paperwork (accidents, incidents, first report of injury, etc.) is timely, legible, complete and distributed as required.

  • Maintains and demonstrates a helpful, positive, and pleasant attitude toward fellow coworkers, the customer, and National Express.

  • Performs other duties as assigned.

Qualifications

Requirements:

  • Ability to read, comprehend and understand contracts, maps, policies and procedures.

  • Possess basic mathematics skills.

  • Possess basic computer skills.

  • Possess organization, communication and interpersonal skills necessary to answer general inquiries and interact with employees, customers and the public.

  • Be competent in the coordination, counseling, supervision and disciplining of assigned personnel.

  • Possess ability to work efficiently and patiently under pressure and stressful conditions.

  • Possess ability to quickly analyze a situation and provide timely solution(s).

At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Job: Safety Field US Transit

Primary Location: United States-New York-White Plains-White Plains School, NY

Work Locations White Plains School, NY (4153_White Plains School, NY)14 Fisher LaneC/O Durham 4153White Plains, 10603

Organization Transit

Schedule Full-time

Employee Status Regular

Job Level Manager

Job Shift Day Job

Travel No

Req ID: 222066

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